Follow the sun coverage
With teammates in four cities across Europe, the Middle East and Asia, someone is usually at work when your lead arrives, not only during your own office hours.
From lead to deal
Our sales team works from Tel Aviv, Lisbon, Bangkok and Tokyo, so new leads get a call or message fast at almost any hour. Every call, follow up and booked meeting is logged in your CRM.
While one city sleeps, another one is calling your leads.
You pay to bring in leads, and then they wait. Your team is busy, the inquiry came in after hours, or the follow up simply slipped. By the time someone calls, the lead has cooled down or already bought from the competitor who answered first.
Leads that arrive in the evening or at the weekend and wait until the next working day
No one owns the follow up, so promising leads get one call and are forgotten
No clear picture of what happened with each lead, or why deals were lost
Kaede's outsourced sales center works across four time zones, from Tel Aviv, Lisbon, Bangkok and Tokyo. When a lead comes in, the WhatsApp bot answers instantly and our team takes over with a call or a personal message, follows up on a clear schedule, books meetings and closes deals where your process allows. Every interaction is logged in your CRM, so you can see each lead's status, the conversation history and the outcome. You keep full visibility and control, without hiring and managing a sales team yourself.
Sales center
With teammates in four cities across Europe, the Middle East and Asia, someone is usually at work when your lead arrives, not only during your own office hours.
New leads get a fast first call or WhatsApp message while they still remember filling in your form. The bot covers the first moment, our people take the next step.
A clear sequence of calls and messages for every lead, so nobody gets one attempt and is forgotten. Leads that aren't ready yet get a reminder at the right time.
When a lead is qualified, we book the meeting, demo or visit straight into your team's calendar and send a confirmation and a reminder.
For offers that can be sold remotely, our team handles questions and objections, sends quotes or payment links and closes the sale within your pricing and rules.
Calls, messages, notes, stages and outcomes are logged in the CRM as they happen, with dashboards for response times, conversion and reasons for lost deals.
How it works
Four panels, like a yonkoma comic: setup, build, twist and payoff.
We study your product, your customers, your pricing rules and the questions buyers ask, and agree with you on what a qualified lead is.
Together we write call scripts, WhatsApp message templates, follow up sequences and handoff rules, and set up the CRM pipeline to match.
Website forms, ads, WhatsApp and phone are connected to the CRM, so every new lead reaches our team the moment it arrives.
Our team works the leads across time zones, and you get ongoing reporting plus regular reviews to sharpen scripts and results.
Examples
Leads from ads arrive in the evening, after the clinic has closed. Our team calls or messages while interest is fresh, answers questions and books a consultation in the clinic's calendar.
A developer gets inquiries from local and overseas buyers who live in different time zones. Our team qualifies each one by budget and timing and books site visits or video calls for the sales manager.
A course provider gets a wave of inquiries after every webinar and campaign. We call each lead, answer questions about the program and send a payment link to those who are ready to enroll.
A software company needs demos booked with qualified prospects. We follow up on trial sign ups and website leads, qualify them and book demos for the account executives.
A store selling furniture or electronics gets many questions before people buy. Our team answers on WhatsApp and by phone, helps customers choose and logs every conversation and order in the CRM.
Kaede
Tel Aviv, Lisbon, Bangkok and Tokyo work as one team with one CRM, so a lead started in one city can be picked up in another without losing context.
The WhatsApp bot answers instantly and collects the details, and our salespeople step in for the conversations that need a human. You get speed and a personal touch.
We work inside a custom CRM built around your sales process, so every lead, note and outcome belongs to your business, not to us.
Many small and medium businesses don't really have a lead problem. They have a follow up problem. Marketing brings in inquiries, and then those inquiries wait in an inbox, a spreadsheet or someone's phone. The owner is busy delivering the work. The in house salesperson is on another call. The lead came in late on a Thursday evening.
An outsourced sales team closes that gap. Instead of hiring, training and managing salespeople yourself, you work with a team that already has the process, the tools and the habit of calling back fast.
When someone fills in a form or sends a message, their interest is at its peak. They are looking at your site, and probably at a couple of competitors too. The business that responds first, and responds helpfully, often wins the conversation, and the conversation is where deals start. A call the next morning reaches someone who has moved on, forgotten the details or already booked elsewhere.
That is why speed to lead is the first thing we measure, and why we combine people with automation. The WhatsApp bot can answer immediately, confirm the request and ask a few qualifying questions. Our team then picks up with a call or a personal message, already knowing what the lead wants.
Kaede Digital's team works from four cities: Tel Aviv, Lisbon, Bangkok and Tokyo. They sit in very different time zones, so the working day passes from one city to the next. When colleagues in one city wrap up, the team in another is starting or in the middle of its day.
For your business, this means:
It isn't magic, and it isn't one person working through the night. It is a shared process, a shared CRM and a team spread across the map.
We check whether the lead fits: need, budget, timing and who makes the decision, based on criteria we define with you. Leads that don't fit are closed politely and tagged, so you learn which campaigns bring the wrong audience.
Many deals need more than one touch. We run a clear sequence of calls and WhatsApp messages, and leads who say 'not now' get a reminder at the time they asked for.
Qualified leads are booked into your team's calendar for a meeting, demo, visit or consultation, with a confirmation and a reminder so fewer people forget to show up.
For products and services that can be sold by phone or chat, we handle questions and objections, send the quote or payment link and close the deal by your rules.
A sales team you can't see into is a risk. That is why every call, message, note, stage change and outcome is logged in the CRM as it happens. You can open any lead and see what was said and what comes next. Dashboards show response times, conversion at each stage and the main reasons deals are lost.
When the CRM is a custom one built by Kaede, it is shaped around your sales process: your stages, your fields, your rules. It connects to WhatsApp, your website forms and your phone line, and the data stays yours.
It tends to fit businesses that get a steady flow of inbound leads, lose some of them to slow follow up and aren't ready to build a full sales department. It also fits companies that sell to customers in other countries, where time zones make fast answers hard for a single office.
It is a weaker fit when every deal needs deep technical knowledge that only the founders have. Even then, we can often take on qualifying and booking, so your experts spend their time only on serious prospects.
In the Kaede journey, the sales center is the Close step. Social media attracts, the website or store converts, the CRM manages, and our team closes, with WhatsApp bots and AI working at every step along the way.
We contact your leads by phone and WhatsApp, qualify them, follow up, book meetings and, where your offer allows, close the sale. We work with your scripts, pricing and rules, and everything is logged in your CRM. You decide which parts of the sales process we handle.
Yes, always. You can take just an outsourced sales team and nothing else. If you want to connect more pieces later, everything is built to plug in easily. The simplest way to start is a short consultation call on WhatsApp: tell us what your business needs and we will tell you honestly what is worth doing and what is not.
Book a consultation on WhatsApp
Our team works from four cities in different time zones: Tel Aviv, Lisbon, Bangkok and Tokyo. As the working day ends in one city, it is starting or in full swing in another, so leads can get a fast answer at almost any hour. The WhatsApp bot covers the moments in between.
The WhatsApp bot can reply the moment a lead arrives, and our team follows up as fast as possible after that. We agree on response time targets with you at the start and report on them in the CRM, so you can check the numbers instead of taking our word for it.
Our preferred setup is a custom CRM that Kaede builds for your business, shaped around your pipeline and connected to WhatsApp, website forms and phone. If you already use a CRM, we will look at it together and decide whether to connect to it or move to a system built for you.
That depends on your market. Tell us which languages your customers speak, and we will tell you plainly what we can cover and how.
That is the first thing we work on. Before the first call we learn your offer, your tone and the questions customers ask, and we build the playbook together with you. You can review the scripts at any time and read every conversation note in the CRM.
It depends on lead volume, hours of coverage, the channels involved and whether we only qualify and book meetings or also close deals. After a short call about your goals, we send a clear proposal built around your sales process.
From the journal
Sales teamAn outsourced sales team can call your leads fast, follow up persistently and book meetings while you run the business. Here is how it works in practice.
Sales teamA lead is never more interested than in the moment they contact you. How fast you answer often matters more than what you say.
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Sales center
Tell us where your leads come from and what happens to them today. We will show you how a follow the sun sales team, a WhatsApp bot and your CRM can work together.
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